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: Our web-based training solution is self-paced, allowing you to complete lessons as quickly or as slowly as you would like. You can repeat lessons immediately, if needed, and you can skip content that is irrelevant to your business needs. The self-paced courses can be accessed anytime, anywhere – regardless of time zone or geographic location. During our Web-based classes, the facilitator demonstrates how to perform various tasks. You then have an opportunity to practice the skills you learned hands-on – with real-time feedback informing you whether your action is correct or incorrect. After three failed attempts, you are showed how to perform the action. While questions cannot be immediately addressed by a live instructor, you can email us at firstname.lastname@example.org, and we will answer your question within 24 hours.